Shipping + Returns
 

International shipping

All large canvases will be taken off the stretcher bars (wooden frame) and will be rolled into a tube with disassembled stretchers if possible. Such option is much more cost effective for international shipping. You are responsible for finding a local framer to re-stretch the canvas. If this option is not what you prefer, please contact us at hello@svitlanas.com to discuss further options and costs.

Paper products

Prints and paintings on paper will be mailed in bend proof envelopes with additional cardboard for extra protection.

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We strive to provide immaculate customer service. However, sometimes unplanned events and obstacles occur that are out of our control, and little fairies are unable to do their magic. In such scenario, we encourage you to contact us so we can appropriately address any concerns.